See the full impact before you invest. Because resilience starts with a lifecycle view.
What is Total Cost of Impact?
Total Cost of Impact (TCI) is a lifecycle-based decision model that assesses the cost, risk, and value of technology before investment decisions are made. It helps organizations understand the long-term impact of technology across four areas:
- Financial
- Operational
- Security and compliance
- Environmental and social impact
How TCI works
By assessing the lifecycle impact of technology investments and the operating environment in which they operate, TCI helps organizations:
- Speed up decision-making
- Maximize technology's lifecycle value
- Identify hidden costs and risks earlier
- Make more resilient investment decisions
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The impact gap
We surveyed 1,000 senior technology leaders across 13 major global markets. Our findings reveal a gap between the value organizations expect technology to deliver and the criteria used to make investment decisions.
Understand technology impact
Technology creates financial, operational, security, and environmental impacts from procurement to retirement and beyond. TCI brings these consequences and trade-offs into view from day one.
Financial
impact
Evaluates the financial and strategic impact of procurement and investment decisions.
Understand the impact
Operational
impact
Measures efficiency and productivity, ensuring tech streamlines workflows, improves integration and reduces downtime.
Understand the Impact
Security &
compliance impact
Assesses data security and compliance, with a lifecycle-view of risk during use and in retirement.
Understand the impact
Environmental
& Social impact
Highlights the impact of tech on people and planet. From energy, waste, and responsible sourcing to user experience and digital inclusion.
Understand the impact