2021 Annual and Sustainability Report

- May 23, 2022

Hybrid working, carbon reporting, data security - today, change is the only constant. Leading organisations are responding by re-shaping their businesses through digital transformation.


We believe change brings opportunity – the opportunity to ensure technology is your most sustainable business asset.


We help our customers navigate the complex landscape of sustainability, compliance, and data security, to get the best out of their business tech.


With over 25 years’ experience embedding the circular economy into organisations, we proudly support businesses to access modern, secure and compliant technology, while making measurable gains to towards net zero and eliminating electronic waste.


Our customers trust us with 2.3 million tech assets under our management, and last year alone, they avoided a total of over 91,000 tonnes of CO2 emissions and 1300 tonnes of e-waste through our sustainable Technology Lifecycle Management service. It’s a proud record for every one of them and a big step forward in the fight against climate change.


We’re celebrating achievements like this one, by our people, customers, and partners, in our 2021 Annual & Sustainability Report, which launched today.


Highlights include:


  • Group revenue increased by 4.8% to 694.2 million euros.

  • A record 562,000 devices were processed through our refurbishing centres.

  • A landmark partnership with Spain’s CaixaBank to accelerate the growth of our joint venture with BNP Paribas.

  • Our new, state-of-the-art refurbishing centre opened in Växjö, doubling capacity.

  • Our team satisfaction score ranked in the top 25% of the best performing organisations in Finland.

  • We’ve helped over 22,000 students in Sweden personally acquire their school PC once the contract with the school has expired.


3stepIT CEO, Carmen Ene, said: “No organisation has been left untouched by the huge, global changes we’re experiencing right now. Together, we are adapting to a world where people work in new ways, purchase habits are shifting, climate change is an operational risk, and a digital revolution is underway.


“At 3stepIT, we relish the challenge to redefine our relevance and refocus on our customers’ needs, by managing their key business risks and supporting them to turn change and uncertainty into success.


“I couldn’t be more grateful to my world class team of 3steppers for all the work and energy they put towards solving these challenges for the organisations that put their trust in us, and to our loyal customers for being today’s leaders and changemakers.”


Want to find out more about how sustainable IT can help you manage new areas of business risk? See our Annual & Sustainability Report or contact us today.


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